This course will help you to build confidence and acquire skills to increase your personal effectiveness in dealing with colleagues, clients, bosses and stakeholders across the corporate spectrum. Dynamically designed and delivered, the interactive programme focuses on best practice tips and techniques that will allow you to strengthen and perfect your influencing ability in three key areas:
Improved inter-dependent working across functions and even cultural boundaries
Increased self-awareness – gaining insights in how you come across to others
Great communication, self-projection and influencing skills
Attending this seminar will help you to understand and define behaviours which lead to effective interpersonal communication at different levels, both inside and outside the organisation.
Benefits of attending:
Identify some of the more challenging obstacles to effective communication
Learn how to prepare for one-to-one and one-to-group communication
Acquire and practise communication skills which lead to improved relationships in the workplace
Explore strategies for handling difficult people and situations
Learn how to work with individuals from different functions and cultural backgrounds
Develop a personal effectiveness ‘action plan’ for the future
