The phone line is available from 8am to 8pm (UK time) Monday – Friday.
Outside open times
If you want to speak to someone urgently outside of these hours, the following organisations have resources that may be of help to you:
A safe place for you to talk any time you like, in your own way – about whatever’s getting to you. Call 116 123 and visit the Samaritans website.
Lots of information to help you understand and manage your situation when you need help. Visit the Mind website here.
The Money Advice Service provides free and impartial money advice. Call 0800 138 7777 and visit the Money Advice Service website.
For information and support after a bereavement call 0808 808 1677 and visit Cruse Bereavement Care website.
Listening services, information and support for anyone who needs to talk, including a web chat, open 5pm–midnight 365 days a year. Call 0800 58 58 58 and visit the CALM website here.
The free, 24-hour confidential helpline for older people. Call 0800 4 70 80 90 and visit The Silver Line website here.