1 Price & payment
1.1 The price of the product is set out on the RSC invoice.
The price is exclusive of all applicable taxes which shall be charged at the rate prevailing on the date of the invoice. Tax exemption certificates should be sent with orders prior to invoicing.
- Customers in the UK will be charged VAT unless they can provide an exemption certificate.
- Customers in the rest of the European Economic Area will be charged VAT, ALV, BTW, FPA, IVA, MOMS, MWST, OB, UMST, and TVA (as appropriate) on their invoices unless they can provide a current, valid VAT registration number.
- Customers in India will be charged GST (as appropriate) on their invoices.
- Customers in Canada will be charged GST, HST or PST (as appropriate) on their invoices.
- Customers in Korea will be charged Korean VAT on their invoices.
- Customers in South Africa and/or customers purchasing through South African subscription agents will be charged South African VAT (as appropriate) on their invoices.
1.2 Payment is accepted by bank transfer, by cheque or by credit or debit card.
1.3 Payment by bank transfer should be made in the currency stipulated on the invoice to the bank account detailed on the invoice.
1.4 Cheques should be made payable to The Royal Society of Chemistry as follows:
- Pounds Sterling drawn on a UK bank;
- US Dollars drawn on either a US or a UK bank.
1.5 Payments by card are accepted on most credit and debit cards (except Diners Club and AMEX) up to £20,000.
1.6 Payments by credit or debit card may incur a 3% supplement on the invoiced amount.
Unless specified otherwise by RSC, dispatches made outside the UK are by Priority to continental Europe, and by Standard outside Continental Europe, excluding the USA. Dispatches to the USA are by Airfreight.
3 Access to online products
Access to online versions of the products is made by IP address or federated access. Separate Terms & Conditions are applicable for accessing the online versions.
3.1 For access to journals and online-only journals register your IPs by visiting www.rsc.org/ip. You will be asked to accept the Terms & Conditions before sending your request.
3.2 For access to the RSC eBook Collection send your IP addresses to firstname.lastname@example.org. A licence agreement will be sent to you for review and signature.
3.3 Customers purchasing online content via a consortium or multisite arrangement will be required to sign an additional licence agreement.
4 Claims policy
4.1 damaged products must be made within seven (7) days of receipt of the product and photographic evidence provided;
4.2 missing issues of journals should be made no sooner than one (1) month after publication date and no later than four (4) months after publication or date of order (whichever is later).
5 Cancellation policy
5.1 An administration charge may be levied to cover some of the costs incurred when refunding duplicate orders/payments.
5.2 A cancellation charge of 5% of a subscription cost will be levied on journal subscriptions cancelled prior to publication of the first issue. There shall be no refunds after the subscription has commenced.
6 Data Protection
Publisher and Customer shall each comply with the requirements of any data protection legislation currently in force and applicable to them. The RSC privacy statement which applies to any personal data that the Customer shares is set out here.
7 Warranties & liabilities
7.1 All warranties, conditions, and terms, whether relating to fitness of purpose, merchantability or condition or otherwise howsoever and whether implied by statute or common law or otherwise, are excluded to the fullest extent permissible by law.
7.2 RSC reserves the right, upon giving prior notice in writing to the customer, to withdraw or refuse to provide its services, if, in its reasonable opinion, it may be liable to criminal prosecution by doing or continuing to do so.
7.3 RSC shall not in any circumstances whatsoever or howsoever arising be liable for any indirect or consequential loss howsoever caused.
8 Title & risk
8.1 Title to the products shall remain with the RSC until the customer has paid the price and VAT, if applicable, in full and has taken delivery.
8.2 Risk in the products shall pass to the customer on despatch.
9 Force majeure
9.1 Neither party shall be deemed to be in breach of this agreement by reason of any delay in performing, or any failure to perform, any of its respective obligations in relation to this agreement, if the delay or failure was due to any cause beyond its reasonable control including, but not limited to, acts of God, explosions, epidemic or pandemic, nuclear contamination, floods, fire or accident, war or threat of war, sabotage, civil disturbance, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority, import or export regulations or embargoes or industrial actions or trade disputes (whether involving employees of either party or of a third party), power, telecommunications or Internet failures or damages to or destruction of any network facilities (“Force Majeure”).
9.2 If either party to this Agreement is prevented or delayed in the performance of any of its obligations under this Agreement by Force Majeure and if such party gives written notice thereof to the other party specifying the matters constituting Force Majeure together with such evidence as it reasonably can give and specifying the period for which it is estimated that such prevention or delay will continue, then the party in question shall be excused the performance or the punctual performance as the case may be as from the date of such notice for so long as such cause of prevention or delay shall continue.
10 Governing law & jurisdiction
The supply of products and services shall be governed by and construed in all respects in accordance with the laws of England and the parties hereto hereby submit to the non-exclusive jurisdiction of the English courts. Any difference arising between the parties shall be submitted to a mediation procedure in accordance with the Centre for Dispute Resolution (CEDR) Model Mediation Procedure. Should the mediation be unsuccessful, neither party is precluded from instigating legal proceedings under this Clause 10.